Insurers are supposed to treat customers fairly. And this is not fair. I've been given 10 days to find another insurer - that's less notice than on renewal - or not be able to drive," says Andy Harris, 51, an employment legal case worker who lives in Brough, east Yorkshire. "I shall also complain to the Financial Ombudsman about the inconvenience and probable additional cost of finding new cover," he adds.
We had to consider changing customer demand, changing distribution patterns, developments in technology and an increasingly fierce globally competitive world," Snowball said in a telephone interview. "If you remember the dotcom boom, people were excited about the fact the world was going to change -- what's happening now is the world is changing
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Additional cost
Competitive World
Technology Developmen ts
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